Sultan Idris Shah Hospital (HSIS) in Serdang has introduced the HSISCare mobile application, aiming to improve patient convenience and hospital efficiency. The app enables patients to manage appointments, check in remotely, and access personal health records, reducing wait times and streamlining hospital visits.
A Step Forward in Digital Healthcare
The HSISCare app is designed to address common challenges in hospital visits, such as long registration queues and manual appointment scheduling. With its online check-in function, patients within a 500-meter radius of the hospital can register remotely and proceed directly to their designated clinics, bypassing the need for physical check-ins. (Source: Bernama, China Press)
Health Director-General Dr. Muhammad Radzi Abu Hassan highlighted that the initiative aligns with the Health Ministry’s vision of integrating digital solutions to enhance healthcare accessibility and efficiency. He emphasized that such innovations not only improve hospital operations but also strengthen public confidence in Malaysia’s government healthcare system. (Source: Bernama, China Press)
Key Features of HSISCare
- Appointment Management: Patients can schedule, reschedule, or cancel medical appointments easily.
- Remote Check-In: Users within a 500-meter range of HSIS can check in online and proceed directly to their clinic.
- Access to Health Records: The app provides personal medical history and appointment details for both users and their registered dependents.
- Multi-Device Compatibility: Available on both Google Play Store and Apple App Store for easy access.
HSIS Serdang Director Dr. Farique Rizal Abdul Hamid noted that this development is part of the hospital’s ongoing efforts to enhance patient-centric services. He expressed confidence that the HSISCare app will ease hospital congestion while providing a seamless healthcare experience for Malaysians. (Source: Bernama, China Press)
Digital Transformation in Malaysia’s Healthcare Sector
Malaysia has been progressively adopting digital health solutions to modernize patient care. The HSISCare app follows similar initiatives by other hospitals, demonstrating a commitment to leveraging technology for more efficient and accessible healthcare services. As more public hospitals explore digital transformation, such innovations are expected to set new benchmarks for patient experience nationwide.
With the app now available for download, patients at HSIS Serdang can experience a more streamlined and efficient hospital visit, marking another step towards a smarter and more connected healthcare ecosystem in Malaysia.
